How much does an operations audit cost?
The Full Ops Audit is $197 as a fixed price. A free 15-minute Ops Clarity Call covers one operational area and gives you one clear next step, with no obligation to buy the audit.
Audit · Friction map · Priority fix list
Operations Diagnostics for Small Businesses in Massachusetts
An honest read of what is broken: bottlenecks, missing documentation, dropped handoffs and repeated manual work. You leave with a prioritized fix list, not a 40-page deck nobody opens.
Why it matters
What changes after this work
- You can name the three things costing you the most time, in writing
- Every dropped handoff between people or tools is mapped and owned
- Work is sequenced by impact, so the first fix pays for the engagement
Deliverables
What you actually get
Branded assets delivered into your own workspace. You keep, edit and extend everything.
- 8–12 page branded audit report (PDF plus editable Doc)
- Five-area diagnostic: intake, delivery, ops, finance, growth
- Friction map showing where time, money and clients leak out
- Priority queue: do this first, this second, this never
- 30-day action plan with owners against each item
Method
How operations diagnostics gets delivered
- 01
Intake
A structured questionnaire plus one working session. We collect how work actually enters the business, not how the org chart says it does.
- 02
Trace
We follow one real job end to end — inbound to invoice — and record every manual step, every re-typed field and every place work waits on you.
- 03
Score
Each of the five areas is scored on documentation, ownership, cycle time and failure rate, so the report ranks by evidence instead of opinion.
- 04
Report
You get the written audit, the friction map and the priority queue, walked through live so the fix list survives contact with your week.
Pricing
Fixed scope, fixed price
No hourly billing and no open-ended retainer. Full breakdown on the pricing page.
- FreeOps Clarity CallA 15-minute diagnosis of one operational area, and a clear next step. No pitch, no theatre.
- $197Full Ops AuditAn 8–12 page branded report covering five operational areas, with a priority fix list you can run with.
- $597Operations Starter PackThe complete entry system. Audit, three critical SOPs and a client tracker — every surface you need to stop running the business from your head.
FAQ
Operations Diagnostics: common questions
How long does the audit take?
From intake session to delivered report is typically one week. The intake session runs about 60 minutes and everything after that is on us.
What are the five areas you audit?
Intake (how leads and jobs enter), delivery (how work gets done), operations (how the team coordinates), finance (how money is tracked and collected) and growth (how the business gets its next client).
Do I have to buy anything after the audit?
No. The audit is a standalone deliverable and the fix list is written so your own team can execute it. If you want KSP to build the fixes, the Operations Starter Pack at $597 bundles the audit with three SOPs and a client tracker.
Related
Usually built alongside
SOP · RACI · Handoffs
SOPs & Workflows
Owner knowledge translated into step-by-step processes — roles, checklists, decision points, handoffs. The kind of document a new hire can run on day one.
Pipeline · Status · SLAClient & Job Trackers
One source of truth for who is in the pipeline, what stage they are at, what is owed and what is overdue — with status pills, deadlines and a weekly snapshot view.
Next move
Fifteen minutes. One operational area. One clear next step.
No pitch and no slides. Tell us the part of the business that frustrates you most and you get a straight answer on what to fix first.