Who runs KSP Dominion Group?
Kauan Paiva, an operations consultant based in Northborough, Massachusetts. He runs the studio and delivers the work directly — the person on the clarity call is the person who writes your SOPs.
The studio
Kauan Paiva — operations consultant and founder of KSP Dominion Group
A small operations studio in Massachusetts, built to give local operators the structure their business should have had a year ago.
Position
What the studio actually is
KSP Dominion Group is an independent business systems studio based in Massachusetts. It works with local operators who are great at what they do and need someone to translate that work into systems the rest of the team can run.
The approach is practical: audits, SOPs, workflows, trackers, dashboards, documentation and a digital presence layer. No bloated platforms. No 60-day onboarding. Just the operating structure the business should have had a year ago.
Most consulting in this bracket sells a deck. KSP sells the artifacts — the sheet the team opens on Monday, the SOP a new hire runs on day one, the tracker that says which job is late. If a deliverable would not be used on an ordinary Tuesday, it does not get built.
Expertise
Areas of practice
Operating principles
How decisions get made here
01
Clear over clever
Tools your team will actually use on a Tuesday morning.
02
Lean stack
No software bloat — Sheets, Docs, Notion, Forms.
03
Owned, not rented
You keep every doc, sheet and asset we build.
04
Built for impact
Priority fixes first. Pretty later.
Reach
Where and how we work
The studio is based in Northborough, MA and serves Worcester County, MetroWest and Greater Boston in person, with remote delivery across Massachusetts and beyond. Details are on the Massachusetts page, and the full engagement list with prices is on the pricing page.
FAQ
About the studio
What does KSP specialize in?
Operations diagnostics, SOP and workflow documentation, no-code internal tools in Google Sheets and Notion, client and job trackers with SLA logic, documentation hubs, and the digital presence layer around a local service business.
Is KSP a large agency?
No, and deliberately. It is a small studio built to deliver fixed-scope work fast. That is what makes a $197 audit and a $597 starter pack possible without a sales process attached to them.
What languages do you work in?
English and Portuguese. A significant share of Massachusetts local operators run bilingual teams, and documentation that the crew cannot read is not documentation.
Next move
Fifteen minutes. One operational area. One clear next step.
No pitch and no slides. Tell us the part of the business that frustrates you most and you get a straight answer on what to fix first.